On Demand Wisconsin Portal image
Commerce logo for web pages
 
header graphic 
Technical Links
Commerce Resources

Link to Governor Doyle's web site

Link to Commerce's Employment webpage

Link to wisconsin.gov web site
 

Information on using Commerce Web Applications

If you are visiting this web page you most likely are planning to use a Commerce web application or are experiencing a problem with a Commerce web application. The information on this web page is intended to assist you with using Commerce web applications and to allow you to report issues or problems with Commerce web applications.   

The information on this web page is divided into two sections, conditions for using a Commerce web application and how to report issues and problems with Commerce web applications.

  Conditions for using a Commerce web application

Commerce makes every attempt to develop web applications that will run in different browsers in different operating systems. Due to resource constraints, Commerce cannot test under all possible operating system and browser combinations. Commerce web applications are tested under the following conditions:

  • Internet Explorer 6.0 (At this time Commerce does not support Internet Explorer 7 beta).
  • Windows XP Operating System.
  • A minimum monitor resolution set to 800 pixels x 600 pixels.
  • Pop-up Blocker Settings. If you use Pop-up Blocker in Internet Explorer, apps.commerce.state.wi.us and apps.commerce.wi.gov must be listed in the "allowed sites" in Pop-up Blocker Settings.
Accessing pop-up blocker settings in Internet Explorer 

With the Pop-up Blocker Settings window open, add apps.commerce.state.wi.us and apps.commerce.wi.gov as allowed sites as shown below. If you have questions about the use of Internet Explorer Pop-up Blocker, click on the Pop-up Blocker FAQ link in the lower left part of the Pop-up Blocker Settings window.  

Internet Explorer 6 pop-up blocker settings dialog.

  How to report issues and problems with Commerce web applications

You can use the Commerce Web Application Problem Submission Form at the bottom of this web page to submit necessary information to track any problems or issues with a web application. The form on this web page is only used to submit information on technical problems with Commerce web applications such as web page errors encountered when accessing the web application or when performing a task in the web application. We will test and troubleshoot problems that arise under the Conditions for using a Commerce web application described in an prior section of this web page. To assist in use of the Commerce web applications, the latest Internet Explorer 6.0  support links are:

If you are experiencing problems with Internet Explorer that cannot be solved, you can try another browser. Remember that at this time Commerce does not guarantee testing with another browser. Other browser download pages include:
This web page should not be used to submit non-technical questions related to the use of the web application or procedures related to the web application.  Please contact the appropriate Commerce staff to ask non-technical questions related to an application.  
If you need help using an application and do not see a contact person listed above, note that in the description portion of the submission form.

Commerce Web Application Problem Submission Form

Please fill out the form below, which is intended for submitting information on problems and issues with the technical functionality of the web application. The form should not be used to submit inquires or questions on use of the web application.

Your Email Address:

Web address for the web application (from the browser address line): http://...

Web Application Name: Commerce Web Application Name

Your Operating System: Windows NT, Windows XP, Windows 2003, AOL etc.

Your Browser: Explorer 5.0, Mozilla, AOL, etc.